General Terms and Conditions of Hotel and Restaurant Adler

Owner: Manuel Lurker

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1. Scope

1.1 These terms and conditions apply to contracts for the rental of hotel rooms for accommodation purposes as well as for the use of other services of Hotel & Restaurant Adler (hereinafter referred to as “Hotel”) by the guest.

1.2 They also apply to the temporary rental of event rooms (e.g., restaurant or hall) and all associated services of the hotel.

1.3 Subletting or further renting and use of the rented rooms for purposes other than accommodation require prior written consent of the hotel. § 540 para. 1 sentence 2 German Civil Code (BGB) does not apply if the guest is not a consumer.

1.4 Deviating terms and conditions of the guest apply only if expressly agreed in writing.

2. Conclusion of Contract and Contractual Partner

2.1 Contractual partners are the hotel and the guest. The contract is concluded by acceptance of a booking request by the guest through the hotel. This can also be done electronically (e.g., by clicking the “Book with obligation to pay” button on the website).

2.2 If a third party (e.g., a company) makes the booking for the guest, that third party becomes the contractual partner. The third party is jointly and severally liable with the guest for contractual obligations, provided the hotel has received corresponding declarations.

2.3 All claims against the hotel generally expire within one year from the statutory start of the limitation period. This does not apply to claims arising from intentional or grossly negligent breach of duty or in case of injury to life, body, or health.

3. Services, Prices, Payment

3.1 The hotel undertakes to keep the booked rooms available and to provide the agreed services.

3.2 The guest is obliged to pay the agreed prices. This also applies to services ordered by the guest from third parties that are billed via the hotel.

3.3 Prices include the statutory VAT applicable on the date the contract is concluded. Changes to taxes or duties after the conclusion of the contract entitle the hotel to adjust prices if the stay takes place more than four months after the contract is concluded.

3.4 Invoices are due immediately upon arrival, but at the latest at check-out. If separate invoicing has been agreed, payment is due within 7 days after receipt of the invoice.

3.5 The hotel is entitled to request a reasonable prepayment or security deposit (e.g., credit card guarantee).

3.6 In case of default in payment, the statutory provisions (§ 288 BGB) apply.

3.7 The guest may only offset against claims of the hotel if such claims are undisputed or legally established.

4. Cancellation and No-Show by the Guest

4.1 Free cancellation by the guest is only possible if contractually or legally provided.

4.2 The guest can cancel free of charge up to 3 days before arrival. If the cancellation occurs later or the guest does not arrive (“no-show”), the hotel charges 80% of the pure room price per night. No cancellation fee will be charged for breakfast if it is canceled by the evening before.

4.3 In case of early departure, 80% of the unused room price will be charged. The guest may provide evidence of a lesser damage.

5. Cancellation by the Hotel

5.1 The hotel is entitled to cancel the contract if agreed prepayments are not made despite reminders or if there is a justified reason (e.g., force majeure, incorrect booking information, violation of house rules).

5.2 A justified cancellation does not entitle the guest to claim damages.

6. Room Availability, Check-in and Check-out

6.1 A claim to a specific room only exists if expressly confirmed in writing.

6.2 Check-in is possible from 3:00 p.m. On the day of departure, the room must be vacated by 11:00 a.m.

6.3 In case of late departure, the hotel may charge 50% of the room price until 6:00 p.m. and 80% from 6:00 p.m. onwards. Further claims for damages remain reserved.

6.4 For arrivals on Sundays or Mondays, the key is deposited at the hotel entrance. Late arrivals after 11:00 p.m. are only possible by prior arrangement.

7. Liability of the Hotel

7.1 The hotel is liable for damages resulting from injury to life, body, or health as well as other damages caused by grossly negligent or intentional breach of duty.

7.2 Regarding brought-in items, the hotel’s liability follows §§ 701 et seq. BGB. Use of the room safe is recommended. Valuables over €800 or other items over €3,500 must be handed over to the hotel for separate safekeeping.

7.3 For vehicles on hotel premises, there is no custody contract. Liability is assumed only as stated in section 7.1.

7.4 Wake-up calls, message acceptance, mail delivery, etc., are handled with greatest care. Liability is assumed only as stated in section 7.1.

8. Miscellaneous

8.1 Amendments and additions to the contract and these terms and conditions require text form.

8.2 Jurisdiction is, as far as legally permissible, the location of the hotel. German law applies. The UN Convention on Contracts for the International Sale of Goods is excluded.

8.3 The European Commission provides a platform for online dispute resolution:
https://ec.europa.eu/consumers/odr
The hotel does not participate in dispute resolution proceedings before a consumer arbitration board.

9. Additional Hotel Information

Rooms: Renovated (2024), non-smoking, 3-star standard (shower/WC, hairdryer, TV, Wi-Fi, welcome bottle of water), 1st–2nd floor, no elevator.
Restaurant: Tue–Sat, 5:00 p.m.–11:00 p.m. (kitchen until 9:00 p.m.), closed Sun & Mon, table reservations.
Breakfast: Mon–Fri: 6:45 a.m.–9:00 a.m., Sat–Sun: 8:00 a.m.–10:00 a.m., €15 per person, children (3–11 years): €5.
Wi-Fi: Password: Adler2023
Payment: Cash or debit/credit card.
Parking: Free in front of the hotel + large public parking lot behind Gottswaldhalle.
Pets: Dogs allowed, €10/night.
Registration form: Must be completed upon arrival.
Booking: https://www.hotelrestaurantadler.de/hotelzimmer